Industries We Serve

Education

As a full-spectrum digital experience service provider, we redefine the educational experience through our strategic customer experience services. Our tailored solutions are designed to empower and elevate your educational institution by creating positive interactions with students and other stakeholders.

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Elevate Educational Excellence with CX Services

Redefine Your Interaction With All Relevant Stakeholders By Utilizing A Winning CX Approach That Drives Positive Interactions.

The education industry is seeing rapid changes with the advent of increased digitization. All stakeholders involved have higher digital expectations, putting added pressure on educational institutions to meet the rising digital demands.

From student enrollment to orientation and learning experiences, the digital experience is transforming education delivery across various touchpoints. As your trusted digital experience company, rex D helps you meet stakeholder expectations with our innovative and advanced digital transformation approach. Change the way you interact and engage your customers and harness the power of digital to drive operational excellence.

Tailored Digital Solutions

Meet the Demands of Tech-Enabled Stakeholders To Create Positive Brand Value

The Power of a CX-Enabled Ecosystem

We leverage the power of our CX-enabled ecosystem to deliver high-impact results across the stakeholder journey in the education spectrum.

Building Loyalty and Brand Value

Our teams help build loyalty and establish brand value by resolving real-time issues promptly and taking a proactive approach across all customer platforms.

Better Outreach and Student Support Services

Ensure student success with our responsive support services. We utilize omnichannel support systems for academic guidance and emotional support for students.

AI and BI Integrated Technology and Systems

We use sophisticated tech stacks to uncover useful insights and trends that help strategize your next move and identify areas of growth.

Innovative Digital Solutions for the New Age

Harness the power of digital and transform the education and learning experience, leading to higher brand value and enhanced interactions that drive better results.

Fast
Predictive
Reliable
Scalable
Agile

Prompt Dispute Resolution

We have systems and agents in place that are trained to de-escalate customer disputes while maintaining a positive reputation for the brand.

High-Level Training & Solution-focused Image

High-Level Training & Solution-focused Methodology

We continuously engage our workforce in training, experiential learning, and micro-learning to ensure we follow the best industry practices and trends.

Omnichannel Digital Experience Support and Execution

We provide support and execution of your digital experience strategy across channels, including chat, email, voice support, and socials.

Predictive Analysis & Trend Monitoring

We utilize business intelligence and predictive analysis to identify trends, monitor results, and accordingly suggest strategies for growth and increased returns.

Latest Tech and AI-powered Software

We use cutting-edge software and AI-enabled tech to streamline our digital experience processes and provide the ultimate support your business needs.

End-to-End Workforce Management

We specialize in end-to-end workforce management that optimizes the end results for your business.

Ready to Unlock Your Brand Success?

We can improve your ROI and drive your brand to the next level of success. Let’s discuss how we can help you achieve that.

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